FOUNDATION
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PREFACE (1:28)
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CHAPTER 1 - Why AI Agents Will Transform Your Business (3:21)
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CHAPTER 2 - The History of AI: From Science Fiction to Business Reality (4:50)
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CHAPTER 3 - What Is AI? (Demystified for Business Owners) (3:23)
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CHAPTER 4 - Types of AI and AI Agents (Your Digital Workforce) (3:24)
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CHAPTER 5 - The Customer Journey and AI Opportunities (4:26)
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CHAPTER 6 - Email Management Revolution with AI Agents (5:44)
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CHAPTER 7 - Website Chat: Your 24/7 Sales Agent (5:38)
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CHAPTER 8 - Social Media Management with AI Agents (4:30)
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CHAPTER 9 - Lead Nurturing and Follow-Up Automation (5:09)
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CHAPTER 10 - Appointment Scheduling and Calendar Management (5:36)
UNDERSTANDING IMPLEMENTATION
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CHAPTER 11 - Supporting Staff with AI (The Human-AI Partnership) (5:50)
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CHAPTER 12 - Data Security, Privacy, and Compliance (5:27)
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CHAPTER 13 – Calculating ROI and Business Impact (7:52)
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CHAPTER 14.1 – Intro to Choosing the Right AI Agent Platform (2:27)
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CHAPTER 14.2 – Understanding LLMs and Managed Services (2:55)
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CHAPTER 14.3 – Understanding AI Pricing: Tokens Explained (2:20)
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CHAPTER 14.4 – Part 1: Do-it-Yourself AI Agent Platforms (4:50)
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CHAPTER 14.5 – Part 2: Plug-and-Play AI Solutions (10:56)
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CHAPTER 14.6 – Part 3: Custom Development Solutions (6:41)
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CHAPTER 15 – Implementation Planning and Strategy (7:13)
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CHAPTER 16 – Training Your AI Agents for Maximum Effectiveness (6:42)
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CHAPTER 17 – Measuring Success: KPIs and Analytics (4:05)
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CHAPTER 18 – Handling Complex Customer Issues and Escalations (4:51)
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CHAPTER 19 – Scaling Your AI Operations (4:59)
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CHAPTER 20 – AI Implementation Roadmap and Next Steps (5:41)
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FINAL WORDS (1:15)
